The Phone Casino welcome package

The Phone Casino Cookies Policy

This Cookies Policy explains how The Phone Casino uses cookies and similar technologies when you visit or use our website. It describes the purposes for which these technologies may be placed on your device, the categories of information they may collect, and the choices available to you.

Cookies help The Phone Casino provide a secure, reliable and user-friendly online casino experience. This policy should be read together with our other applicable website terms and privacy information. If you have questions about this policy, you can contact support@thephonecasino.uk.

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What Cookies Are

Cookies are small text files that a website stores on your computer, smartphone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Some cookies are created by the website you are using, while others may be placed by approved service providers that support website functions.

Cookies can perform different roles. They may be needed to keep a secure session active, remember a preference, help us understand how visitors use the website, or support relevant advertising activity. Similar technologies, such as pixels, tags, local storage and device identifiers, may operate in a comparable way and are included in this policy where relevant.

Cookies do not normally contain information that directly identifies you by name. However, information connected with a cookie may sometimes be combined with other data held by The Phone Casino or a service provider. We handle such information in line with our applicable privacy practices.

Types of Cookies

Cookies may be grouped according to their purpose and duration. The main categories used by The Phone Casino are described below:

  • Session cookies remain on your device only while your browser session is open. They are generally removed when you close the browser.
  • Persistent cookies remain on your device for a set period or until you remove them. They can help remember settings when you return to the website.
  • First-party cookies are placed directly by The Phone Casino or by a service operating on our instructions.
  • Third-party cookies are placed by another organisation, such as an analytics, security, payment or advertising provider, where that organisation is authorised to support website operations.

The exact cookies in use may change as website features, security measures and service providers develop. A cookie may also serve more than one purpose, although we seek to use technologies in a proportionate manner for defined business and operational needs.

Essential Cookies

Essential cookies are required for core website functions. Without them, parts of The Phone Casino website may not work correctly or certain services may not be available. These cookies can support account access, secure navigation, fraud prevention, session management and the delivery of pages or features that you request.

Essential cookies may help us to:

  • Maintain a secure connection while you move between pages.
  • Recognise your device during an active session.
  • Protect registration, login and account-related functions.
  • Identify unusual activity and help protect the website against misuse.
  • Remember information needed to complete a requested process.
  • Route website traffic safely and maintain website availability.

Because these cookies support necessary functions, they may remain active even when optional cookie categories are declined. Disabling them through your browser may prevent access to some areas or affect the website's operation.

Performance Cookies

Performance cookies collect information about how visitors use The Phone Casino website. They may record which pages are viewed, how visitors move through the website, whether a page loads successfully and whether an error occurs. The information is generally used in aggregated or otherwise limited form to assess website performance.

These cookies help us identify areas that may need improvement. For example, they can show whether a page is difficult to use, whether a navigation link is functioning properly or whether technical problems are affecting particular devices. We may use this information to improve page speed, content layout, usability and overall reliability.

Performance cookies are not intended to record the content of private communications or the details of individual gameplay activity beyond what is necessary for technical analysis. Where analytics services are used, information may be processed by the relevant provider under its own terms and privacy information.

Functional Cookies

Functional cookies allow the website to remember choices and provide enhanced features. They may support preferences such as language, region, display settings or other selections made during a visit. By remembering these choices, the website can provide a more consistent experience when you return.

Functional cookies may also support features that are not strictly necessary for the basic delivery of a page but are useful for convenience and personalisation. If you decline these cookies, the website may still be available, although certain preferences may need to be selected again or some features may operate in a more limited way.

The Phone Casino may review information connected with functional cookies to understand whether these features are useful and to ensure that they operate as intended. We do not use this category to remove your ability to make independent choices about optional cookies.

Marketing Cookies

Marketing cookies may be used to understand the effectiveness of promotional activity and to help deliver advertising or communications that are more relevant to visitors. They may recognise a browser or device when it visits different websites or services, subject to the settings and practices of the relevant provider.

Depending on the services in use, marketing cookies may help us:

  • Measure visits generated by a campaign or promotional link.
  • Understand which content or offers attract interest.
  • Limit how often a particular advertisement is shown.
  • Assess the performance of advertising placements.
  • Build broader audience information for campaign planning.

Marketing cookies are optional where consent is required. If you reject them, you may still see advertising, but it may be less tailored to your interests. Declining marketing cookies does not necessarily stop all advertising or promotional messages, particularly where those messages are delivered through other channels or based on information that does not rely on cookies.

The Phone Casino does not intend to use marketing cookies to encourage participation by anyone under the minimum age of 18. We expect visitors and customers to use the website responsibly and to comply with all applicable account and age requirements.

Managing Cookies

You can manage optional cookies through the cookie preference tools made available on the website, where applicable. You may be able to accept all optional cookies, reject them, or choose individual categories. Your choices may be stored so that they can be applied during later visits, although you may need to make them again if you delete cookies or use a different browser or device.

Most browsers also allow you to control cookies through their settings. You can usually block cookies, delete existing cookies, receive a notification before a cookie is stored, or allow cookies only from selected websites. Browser controls vary, so you should consult the help information provided by your browser for instructions relevant to your device.

Disabling cookies can affect how The Phone Casino website operates. In particular, blocking essential cookies may prevent account functions, security checks or other requested services from working properly. Removing cookies may also reset saved preferences and require you to repeat certain selections.

Some third-party providers offer their own tools for controlling analytics or advertising technologies. These tools are managed by the relevant provider and may not control every technology used on the website. Your browser settings and any cookie preference centre available from The Phone Casino remain important ways to manage your choices.

Third-Party Cookies

Some website features may rely on services provided by organisations outside The Phone Casino. These providers may place or access cookies to deliver functions such as security, analytics, payment support, technical hosting, customer assistance or promotional measurement.

Third-party providers may process information in accordance with their own privacy policies and terms. We select service providers for legitimate operational purposes and expect them to handle information appropriately, but their cookies may be subject to controls that are separate from those operated by The Phone Casino.

Third-party content may also be available through links or embedded features. Visiting another website or interacting with an external service is governed by that provider's own policies. We recommend reviewing those policies before submitting information or accepting optional technologies on an external website.

The providers and technologies used may change over time. We may update or replace third-party services where this supports security, performance, functionality or responsible website management. The relevant cookie preference tools and browser controls can be used to limit optional technologies where available.

Policy Updates

The Phone Casino may update this Cookies Policy when our website, technology, service providers or operational practices change. We may also revise the policy to improve clarity or explain changes to the way cookies and similar technologies are used.

When an update is made, the revised version will be published on the relevant website page with an updated date or other notice where appropriate. Unless stated otherwise, the revised policy applies from the time it is made available. We encourage you to review this page periodically so that you remain informed about our use of cookies.

If you continue to use The Phone Casino website after an update becomes available, this indicates that you have had an opportunity to review the revised information. Where consent is required for optional cookies, we will provide an appropriate way for you to make or change your choice.

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